Writing Objectives

11. Which element of structure refers to the continuous line of authority that extends
from the highest organizational levels to the lowest and clarifies who reports to
whom?
A. Work specialization
B. Span of control
C. Centralization
D. Unity of command
12. For a manager to control or direct the work of an employee, the manager must
have ———–.
A. Line authority
B. Responsibility
C. Referent power
D. Staff authority
13. Organizations that have developed the capacity to continuously adapt and change
because their members take an active role in identifying and resolving workrelated
issues are called ———— organizations.
A. Learning
B. Visionary
C. Community
D. Interdependent
14. Master Sofa Makers recently bought an upholstery firm, Fabulous Fabrics, in an
effort to control its inputs by becoming its own supplier. This is an example of —-
———.
A. Concentration
B. Vertical integration
C. Horizontal integration
D. Diversification
15. When an organization is in several different businesses, these single businesses
that are independent and formulate their own strategies are often called _____.
A. Strategic business units
B. Monopolistic advantages
C. Quality controllers
D. Stars
16. Organizations using Porter’s _____ strategy select a market segment in an
industry and attempt to exploit it rather than serve the broad market.
A. Cost leadership
B. Differentiation
C. Stuck in the middle
D. Focus
17. ———– involves increasing———-.
A. Job enrichment; job variety
B. Job enlargement; job depth
C. Job enlargement; job scope
D. Job enrichment; job feedback
18. ———- are an organization’s objectives, and ——— are the documented ways
that organizations intend to meet those objectives.
A. Goals; plans
B. Stated goals; real goals
C. Standing plans; single-use plans
D. Specific plans; directional plans
19. Which of the following is NOT one of the characteristics of well-designed goals?
A. Goals should be written in terms of actions rather than outcomes.
B. Goals should be measurable and quantifiable.
C. Goals should be challenging but attainable.
D. Goals should be communicated to all organizational members who need to
know about them.
20. Work specialization, departmentalization, chain of command, and span of control
are ———– f an organization that managers may be able to change.
A. Technologies
B. Human resources
C. Strategies
D. Structural components

I.Which element of structure refers to the continuous line of authority that extends
from the highest organizational levels to the lowest and clarifies who reports to
whom?
A. Work specialization
B. Span of control
C. Centralization
D. Unity of command
. II.For a manager to control or direct the work of an employee, the manager must
have ———–.
A. Line authority
B. Responsibility
C. Referent power
D. Staff authority
. III.Organizations that have developed the capacity to continuously adapt and change
because their members take an active role in identifying and resolving workrelated
issues are called ———— organizations.
A. Learning
B. Visionary
C. Community
D. Interdependent
IV..Master Sofa Makers recently bought an upholstery firm, Fabulous Fabrics, in an
effort to control its inputs by becoming its own supplier. This is an example of —-
———.
A. Concentration
B. Vertical integration
C. Horizontal integration
D. Diversification
V.When an organization is in several different businesses, these single businesses
that are independent and formulate their own strategies are often called _____.
A. Strategic business units
B. Monopolistic advantages
C. Quality controllers
D. Stars
VI.Organizations using Porter’s _____ strategy select a market segment in an
industry and attempt to exploit it rather than serve the broad market.
A. Cost leadership
B. Differentiation
C. Stuck in the middle
D. Focus
VII.———– involves increasing———-.
A. Job enrichment; job variety
B. Job enlargement; job depth
C. Job enlargement; job scope
D. Job enrichment; job feedback
VIII.———- are an organization’s objectives, and ——— are the documented ways
that organizations intend to meet those objectives.
A. Goals; plans
B. Stated goals; real goals
C. Standing plans; single-use plans
D. Specific plans; directional plans
IX.Which of the following is NOT one of the characteristics of well-designed goals?
A. Goals should be written in terms of actions rather than outcomes.
B. Goals should be measurable and quantifiable.
C. Goals should be challenging but attainable.
D. Goals should be communicated to all organizational members who need to
know about them.
X.Work specialization, departmentalization, chain of command, and span of control
are ———– f an organization that managers may be able to change.
A. Technologies
B. Human resources
C. Strategies
D. Structural components