Posts Tagged ‘Environment’
The bank where my spouse works places heavy demands on customer serivce, or “Delight the customer,” and pushing of financial products. If she and her collegues do not make the numbers or “Goals” set by the branch manager then they are reprimanded. Not a very positive environment, and the high pressure is noticed by the customers.
How does Company’s values and goals concerning employees, customers and the environment motivate the people who work there?